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19/02/2021

【詢價電郵】如何有效得體向客戶詢問價錢?一文齊晒撰寫方法、極實用例句與範例

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  • Zephyr Yeung

    Zephyr Yeung

    從小喜歡英文且極具好奇心,奈何小時候發問時往往都會被告知「背左佢啦」,心有不甘繼而透過閱讀和研究來尋根究底,長大後深深了解香港人學習英語時會遇到的障礙,並研究出獨有的方法瞬速提升英文水平,從此不再視學英文為畏途。你ready好晉升為「職場英語達人」未?

    逢周五更新

    職場英語教室

credit: https://stock.adobe.com/

 

        本周,筆者要和大家討論的是如何用英文詢問價錢。筆者工作多年,深明各位文職們的辛酸,知道大家每天除了需要處理眾多事項外,還要為公司處理大量商業電郵。筆者過往經常處理各種各樣的商業電郵,其中較常處理的就是詢價電郵。一般來說,我們會發電郵予對方,直接詢問某產品型號的價格,然而,當有客製化需要的時候,我們便需向對方提出有關要求,務求得到估算後的報價。既然詢價電郵是其中一類我們較常需要撰寫的電郵,那麼,我們確實理應好好學習如何駕馭這類電郵的撰寫方式,好讓自己工作得更輕鬆自如。今次,筆者為你準備了詢價常用的例句和範文,讓你能更輕鬆的學會如何寫一封有效而且得體的詢價電郵。本文出現的例句極為實用,定能讓你在職場上工作得更加得心應手。

 

一、Subject line:

 

● Inquiry about ___(產品/型號名稱)___

● Request for Quotation concerning the ___(e.g. XXX Project)___

 

二、電郵上款:

 

  要發送商業的電子郵件,語氣必須正規且禮貌。 如果你知道收件人的名字的話,上款可以這樣寫:

 

● Dear Mr. or Mrs. ______,

        但是,如果你是第一次向對方索取報價,就毋須為找出收件人姓名而大費周章。 這時,上款可以這樣寫:

 

● Dear Sir/Madam,

● To whom it may concern:

 

三、電郵正文:

 

credit: https://stock.adobe.com/

 

          請求報價時,你需要以清晰、準確的方式告知對方你需要訂購的產品內容及數量,以便對方更準確地報價。

 

***注意:電郵內容記得保持清晰而簡潔***

 

 以下是一些例句:

 

● On behalf of xxx Company, I write to request a quote for________.

我代表xxx公司寫信要求_____的報價。

 

● I would be interested to know the price of ________.

我想知道________的價格。

 

● Please quote for the supply of_____.

請提供_____的報價。

 

● Please could you send me a quote for_______.

請給我_______的報價。

 

● I would like to request a quote for _________.

我想知道________的價格。

 

● I wish to request a formal quotation for (e.g. a life insurance package) with your esteemed company.

我想得到貴 公司(e.g. 人壽保險)的正式報價。

 

● Please could you provide me with a quote for ______?

請問可否為我提供______的報價?

 

● I would be grateful if you could send me a quote for the following models: 

如果你能給我以下型號的報價,我將不勝感激。

 

四、結尾敬語

 

較正式(formal)的:

 

較常見於英式英文:

• Yours faithfully, (當上款是Dear Sir/ Madam,時)

• Yours sincerely, (當上款使用姓氏時,e.g., Dear Ms Chan,)

 

較常見於美式英文:

• Sincerely Yours,

• Sincerely,

• Yours Truly,

 

較非正式(informal)的:

 

• Thanks,

• Take care,

• Yours,

• Best regards, (or ‘BR’)

• Cheers,

• Best wishes

 

五、更多實用例句:

 

● This is (你的名字 )from (公司名稱).

我是XX公司的XXX。

 

● Your company has been recommended to by one of our business partners.

我們的合作夥伴推薦貴公司給我司。

 

● I have browsed your company’s website.

我瀏覽了貴司網站。

 

● We are particularly interested in (產品名稱).

我們對產品xxx 深感興趣。

 

● If your product meets any International standards, please send us the certificate as well.

倘若你們的產品符合任何國際標準,煩請把相關證書發送給我們。

 

● Please provide me with a full quotation at your earliest convenience.

方便的話,煩請盡快向我提供完整的報價。

 

● We are looking to purchase the items immediately.

我們希望立即購買這些物品。

 

詢價email範例(一):

 

credit: https://stock.adobe.com/

 

Subject:Inquiry About Arena V60 Series

 

Dear Sir/Madam, 

 

This is Stephanie from L&Y Collection LTD. Your company has been recommended to by one of our business partners, and we would like to cooperate with you.

 

I have browsed your company’s website, and I know that you sell several different models. We are particularly interested in Arena V60 Series phones that you supply in wholesale批發. Could you please send us the quotation of these models? 

– Arena V60 SE

– Arena V60 Max

– Arena V60 Pro

 

I would also want to know how long it would take to ship the items to Room 106-110, Block C, Happy Building, Mong Kok. If you have any deals for bulk purchases 批量購買, please add them to the quotation. We are looking to purchase the items immediately.

 

We look forward to hearing from you. 

 

Thanks and regards,

Stephanie 

Project Manager 

L&Y Collection LTD.

 

詢價email範例(二):

 

Subject: Request for Quotation Concerning your Life Insurance 保險Package

 

To whom it may concern:

 

My name is Danny Ng, and I wish to request a formal quotation for a life insurance package with your esteemed company. The request is only for myself and has no dependents.

 

I have no serious injuries or illnesses in my medical history病史, and no disabilities or continuous health risks. According to my recent health checkup健康檢查, I am in perfect health身體狀況良好.

 

The insurance is set to cover my mortgage 抵押貸款and any outstanding debts in case of loss of life喪生, or disability coverage in case of serious injury.

 

As a marketing manager, I earn upwards of $335,000 a year. In case you might require a full asset report完整資產報告, I will gladly provide it.

 

Please provide me with a full quotation at your earliest convenience. If there is anything more you might need, do not hesitate to ask me.

 

Yours faithfully,

Danny

 

 

 《經濟通》所刊的署名及/或不署名文章,相關內容屬作者個人意見,並不代表《經濟通》立場,《經濟通》所扮演的角色是提供一個自由言論平台。

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