職場

職場英語教室
25/07/2022

如何大體不失霸氣通知客戶產品加價?一文學識各種漲價原因及表達技巧

#職場 #英語 #英文 #職場英語 #商業英語 #英文教學 #加價 #漲價 #客戶 #電郵英語 #打工仔 #增能 #技能解鎖

(Credit:https://stock.adobe.com/

 

  不知道你有沒有遇過這樣的情況:公司的products要加價,但就不知道該怎樣告知客戶——不知道該從何說起、不知道如何表達、不知道如何有效利用說話技巧……這些尷尬事,要用自己母語來説都不是易事,用英語去表達的話更可謂「有口難言」。一不小心,表達不合宜的話,分分鐘會引發「關公災難」。

 

  考考你:各種「漲價原因」如生產成本、運輸成本、燃料成本、原材料成本的英文是甚麽?另,到底怎樣用英語去通知客戶產品即將加價才大體得來又不失霸氣呢?其實任何人都可以輕鬆成為交際能手的。想解鎖新技能,不想總是「開不了口讓他知道」?快快bookmark這篇文章以備不時之需吧!

 

Part 1:通知價格調漲必備單字片語

 

●    價格上漲

A rise (n.) in price

An increase (n.) in price

 

●    價格增加

Price augmentation (n. phr)

 

●    漲慣

Raise the price (v. phr)

Mark up the price (v. phr)

 

●    顯著的調整

Significant(adj.) adjustment(n.)

 

●    些微的調整

Slight/modest/minor (adj.) adjustment (n.)

 

●    額外的調整

Additional (adj.) adjustment (n.)

 

●    使...生效

Put … into effect

… take effect

… come into effect

(e.g. All increases will come into effect on 23rd July 2022.)

 

●    生效日期

Effective date

 

●    生產成本

Production costs

 

(Credit:https://stock.adobe.com/

 

●    勞務成本

Labor/labour costs

 

●    運輸成本

Transportation costs

 

●    燃料成本

Fuel costs

 

●    原材料成本

Cost of raw material

 

Part 2:通知漲價一定要會的句型

 

句型1:「強調產品優勢」

 

(Credit:https://stock.adobe.com/

 

"As you know, [公司名稱] is your best source of [產品名稱]."

如你所知,______提供最佳的______。

 

例句:

As you know, Firenze Flowers is your best source of fresh flowers.

如你所知,Firenze Flowers提供最佳的鮮花。

 

句型2:「發出漲價通知」

 

"We regret to inform you that due to [漲價原因], we are no longer able to provide [產品] at the same low prices."

我們很遺憾要通知你,因為_______,我們無法再以同樣的低價來提供_______。

 

例句:

We regret to inform you that due to the rising cost of raw materials, we are no longer[不再] able to provide our fresh flowers at the same low prices.

我們很遺憾要通知你,因為原材料成本上漲的關係,我們無法再以同樣的低價來提供鮮花。

 

句型3:「價格調漲原因」

 

" The growing price of ________  necessitates a rate adjustment effective + [日期]."

由於______價不斷上漲,我們必須從__月__日起作出價格調整。

 

例句:

The growing price of gasoline, combined with increased labor fees, necessitates
(使必需…) a rate adjustment effective July 30.

由於油價不斷上漲,加上勞務費用的增加,我們必須從七月三十日起作出價格調整。

 

句型4:「招攬訂單」

 

(Credit:https://stock.adobe.com/

 

"Why not take this opportunity + to ________? "

何不趁價格遺低的時候把握機會______呢?

 

例句:

Why not take this opportunity to place an order now while prices are still low?

何不趁價格遺低的時候把握機會下訂單呢?

 

Part 3:用Email通知價格調漲

 

Subject:Rate Adjustment

 

Dear Valued Customer,

 

[發出通知We regret to inform you that due to rising costs, we are no longer able to provide our fresh flowers at the same low prices.] In today's economy, it has become impossible to produce and ship such high-quality flowers without increased costs. [調漲原因The growing price of flower seeds, combined with increased transportation costs, necessitates a rate adjustment effective 1st August.] Despite these outside forces, we remain dedicated to (致力於) making our flowers as affordable as possible. A summary of rate changes can be found in the accompanying attachment(在隨函的附件中).

 

We are sure you understand our commitment(承諾) to quality. [強調產品優勢As you know, Firenze Flowers is your best source of fresh flowers.] We go to great lengths(竭盡全力) to supply our customers with the best and freshest flowers.

 

We will be accepting orders at the normal rate until 31st July. [招攬訂單Why not take this opportunity to place an order now while prices are still low?] You won't regret it.

 

Regards,

Zephyr

Customer Service Officer

Firenze Flowers LTD.

 

31/05/2024

商業英文 | 創業、擴展業務必睇!如何撰寫一份英文計劃書?一文學識10個寫Proposal實用片語

#英文教學 #職場 #學英文 #技能增值 #商業英語 #商業計劃書

  當我們踏上創業之路或計劃擴展現有業務時,撰寫一份完整且具體的商業計劃書變得至關重要。這份文件不僅是給投資者和合作夥伴的必要文件,更是我們自己理清思路、確定目標和策略的工具。

 

(Credit: https://stock.adobe.com )

 

  一份好的商業計劃書的重要性:

 

  1. 明確目標和方向:商業計劃書幫助我們明確定義公司的目標、使命和願景。這有助於我們在日常運營中保持一致,不偏離原定路線。

 

  2. 市場分析和競爭環境:通過撰寫計劃書,我們可以深入研究市場趨勢、目標客戶和競爭對手。這有助於我們制定有效的營銷策略。

 

  3. 財務規劃和預算:商業計劃書包含財務預測、成本估算和預算分配。這有助於我們掌握資金流動,避免資金短缺。

 

  4. 風險評估和緩解策略:我們可以在計劃書中評估潛在風險,並制定應對策略。這有助於我們應對不可預見的挑戰。

 

  5. 吸引投資者和合作夥伴:投資者和合作夥伴通常需要一份完整的計劃書,以評估我們的業務潛力和可行性。

 

  本周,筆者將為大家介紹10個有用的片語,讓您學會寫商業計劃書。Let’s go!

 

1. Introduction and Purpose(介紹與目的)

"We are pleased to submit this proposal for your consideration."

「我們很高興提交此計劃書供您考慮。」

 

  - Example 1:

  "We are pleased to submit this proposal for the development of a new mobile app."

  我們很高興能提交此計劃書,以開發一個新的手機應用程式。

 

  - Example 2:

  "We are pleased to submit this proposal for the redesign of your company's website."

  我們很高興能提交此計劃書,以重新設計貴公司的網站。

 

2. Background and Context(背景與情境)

"In light of recent market trends, we propose the following solution."

「基於最近的市場趨勢,我們提出以下解決方案。」

 

  - Example 1:

  "In light of recent market trends favoring remote work, we propose implementing a virtual collaboration platform."

  基於最近有利於遠程工作的市場趨勢,我們建議實施虛擬協作平台。

 

  - Example 2:

  "Considering the competitive landscape, we propose a cost-effective marketing strategy.”

  鑑於競爭激烈的市場環境,我們建議一個具有成本效益的營銷策略。

 

3. Scope and Objectives (範圍與目標)

 

(Credit: https://stock.adobe.com )

 

"Our proposal aims to achieve the following objectives:"

「我們的計劃書旨在實現以下目標」

 

  - Example 1:

  "Our proposal aims to streamline inventory management processes and reduce costs."

  我們的計劃書旨在優化庫存管理流程並降低成本。

 

  - Example 2:

  "The objective of this proposal is to enhance customer engagement through personalized email campaigns."

  此計劃書的目標是通過個性化的電子郵件活動提高客戶參與度。

 

4. Methodology and Approach (方法和途徑)

"To achieve our goals, we recommend the following approach:"

「為實現我們的目標,我們建議以下方法」

 

  - Example 1:

  "To optimize supply chain logistics, we propose implementing an AI-driven demand forecasting system."

  為了優化供應鏈物流,我們建議實施基於人工智能的需求預測系統。

 

  - Example 2:

  "Our approach involves conducting user research to inform UX design improvements."

  我們的方法包括進行用戶研究,以支持用戶體驗設計的改進。

 

5. Benefits and Value Proposition(利益和價值主張)

"By adopting our proposal, your organization stands to gain the following benefits:”

通過採用我們的提案,貴公司將獲得以下利益:

 

  - Example 1:

  "Implementing our proposal will lead to increased operational efficiency and cost savings."

  實施我們的提案將提高運營效率並節省成本。

 

  - Example 2:

  "The proposed marketing campaign promises higher customer retention rates."

  所提出的營銷活動承諾提高客戶保留率。

 

6. Timeline and Milestones(時間表和里程碑)

 

(Credit: https://stock.adobe.com )

 

"We propose the following timeline for project implementation:"

「我們提議以下項目實施時間表」

 

7. Budget and Cost Estimate(預算和成本估算)

 

(Credit: https://stock.adobe.com )

 

"Based on our analysis, the estimated budget for this project is as follows:"

「根據我們的分析,該項目的預計預算如下」

 

  - Example:

  - Development costs:$50,000

    Marketing campaign expenses:$20,000

 

8.Risk Assessment and Mitigation(風險評估和緩解策略)

"We have identified potential risks and recommend the following mitigation strategies:"

「我們已經確定了潛在的風險,並建議以下緩解策略」

 

  - Example :

  Risk:Delays in software development.

  Mitigation:Allocate additional resources.

  風險:軟件開發延誤

  緩解策略:分配額外資源

 

9. Conclusion and Call to Action(結論和行動呼籲)

"In summary, our proposal offers a comprehensive solution to address your business needs."

「總而言之,我們的計劃書提供了全面的解決方案,以滿足您的業務需求。」

 

(Credit: https://stock.adobe.com )

 

"We encourage you to review our proposal and schedule a follow-up meeting."

「希望您能審閱我們的提案並安排後續會議,讓我們討論下一步並完成項目計劃。」

 

10. Contact Information(聯繫方式)

"For further inquiries or to discuss this proposal in detail, please feel free to contact us:"

「如需進一步詢問或詳細討論此提案,請隨時與我們聯繫。」

 

#食譜 #素食 #數碼營銷 #電影 #移民 #減肥 #創科 #Netflix #外賣 #辦公室貼士 #疫情 #在家運動 #WFH #抗疫不悶 #限聚令 #辦公室求生術
more on etnet.com.hk