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15/05/2020

【Sales秘笈】性價比、分期付款英文點講? 28個從事銷售必學的詞彙及例句

#英文 #客戶服務 #英文教學 #打工貼士 #銷售 #零售

圖片由作者提供

 

  如果你是從事國際銷售業務的工作,而英文是你必備的溝通語言的話,那麼你就一定要學會銷售必備的詞語和例句!學好了這些詞語和例句後,就得好好加以利用,以用於說服潛在的客人,為自己開拓更多商機。雖然每種銷售的情況都固然有所不同,但如果你可以學會一般嘅英語銷售用語,那麼你處理特定銷售情況的能力就必定有所提升。因此,本周筆者會為大家列出28個銷售業務常用的詞語和片語。「次貨」、「特價品」的英文是甚麼?「分期付款」、「售後服務」的英文又是甚麼?你又想知道「性價比」用英文是怎麼表達嗎?事不宜遲, lets’s go!

 

• Retail 零售

Example:

Retail sales are up ten percent from last year.

(零售額比去年增加了10%。)

 

• Wholesale 批發

Example:

Is that price retail or wholesale?

(這是零售價還是批發價?)

 

•  Catalog price 目錄價格

Example:

This product is sold at 20% less than the catalog price.

(該產品的售價比目錄價低20%。)

 

• Agreed price 商定價格

Example:

It seems like they are not satisfied with the agreed price.

(他們似乎對約定的價格感到不滿意。。)

 

 Bargain 特價商品

 

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Example:

This computer is a real bargain.

(這電腦為特價商品。)

 

• After-sales service售後服務

Example:

After-sales service is what we promise to every customer, and the warranty period has been specified.

(我們承諾售後服務,並指定了保修期限。)

 

•  Cold calling推銷電話

Example:

Cold calling is still an effective sales tactic if done right. 

(如果技巧正確的話,陌生電話推銷仍然是有效的銷售策略。)

 

• Guarantee保證

Example:

We offer a one-year guarantee/warranty for this kit set.

(我們為此套件提供一年的保修。)

 

•  To buy in bulk 批量購買。

Example:

These are some of the best items you can buy in bulk for your kitchen: sponges, garbage bags, and paper towels. 

(你可以批量購買最好的廚房用品,例如:清潔海綿,垃圾袋和紙巾。)

 

•  To buy on credit 以信用方式購買、賒購。

Example:

Do you want to buy on credit? 

(你想賒購嗎?)

 

• Prospect 潛在顧客

 

圖片由作者提供

 

Example:

Salespeople can identify prospects by direct mailing, emailing or cold calling.

(銷售人員可以通過直接郵寄、電子郵件或推銷電話打來尋找潛在顧客。)

 

• Pay for (something) in installments分期付款

Example:

You can also consider pay for it in installments.

(你也可以考慮分期付款。)

 

•  Advance payment 預付款、訂金

Example:

We require advance payment for this backpack as it is custom-made.

(公司要求收取這款背包的訂金,因為該款是訂製的。)

 

• Price conscious 對價格敏感的、注重價格的

Example:

Some customers are so price conscious that they keep looking for the best deal until the product is not available anymore.

(有些客戶對價格非常敏感,以至於他們一直在尋找最低的價格,直到產品下架。)

 

• Price reduction 降價

Example:

After the huge price reduction, every customer wants to buy the new model.

(大幅降低價格後,每個客戶都想購買新型號。)

 

•  Sales pitch 銷售話術

Example:

Effective sales pitches require upfront work, so that you're familiar enough with your prospect's business.

(有效的銷售話術需要先期工作,以便您充分了解潛在客戶的業務。)

 

•  Price/quality ratio性價比

Example:

This product has such a good price/quality ratio.

(這款產品具有如此好的性價比。)

 

•  Quote/Quotation報價

Example:

We can offer you the lowest quote. 

(我們可以為您提供最低報價。)

 

圖片由作者提供

 

• Faulty goods 次貨/瑕疵品

Example:

If you want to return a faulty good, you are subject to its own return and refunds policy. 

(如果您想退回有瑕疵的商品,則必須遵守其退貨和退款政策。)

 

•  Complimentary gift 免費贈送的禮物

Example:

You can get a complimentary gift voucher to spend at Amazon when you buy the latest model from our company today.

(假如你今天從我們公司購買最新型號,你將獲得免費的禮品券,日後可用於在亞馬遜上消費。)

 

•  Free trial 免費試用

Example:

A free trial is available for this tablet. 

(該平板電腦可免費試用。)

 

• To submit an invoice 提交發票/發貨單

Example:

Please contact admin@ly.org if you need to submit an invoice. 

(如果需要提交發票,請聯繫admin@ly.org。)

 

• Recommended price 建議售價

Example:

The recommended price of a new Mango TV2.0 is $8,600.

(新款芒果TV2.0的建議價格8,600元。)

 

• Sales target銷售目標

 

圖片由作者提供

 

Example:

The sales target was so high this month that nobody in the team managed to reach it.

(本月銷售目標非常高,以致團隊中沒有人能夠達標。)

 

•  Sales volume 銷售量

Example:

The company plans to reach the sales volume in two to three years.

(公司計劃在兩到三年內達到銷售量。)

 

• Supplier 供應商

Example:

We stopped working with our supplier because he was late delivering the products.

(因為供應商延遲交貨,我們停止與他合作了。)

 

•  To close the sale 完成交易

Example:

Whenever it comes to finishing the sales process, each entrepreneur or sales team wants to close the sale with the most expensive offer that is also most profitable.

(每當涉及完成銷售過程時,每個企業家或銷售團隊都希望以最昂貴,

最有利可圖的報價來完成交易。)

 

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